Services

IT Support

  • Computer Desktop Support (CALS Admin customers only)
  • Mobile Device Support (CALS Admin customers only
  • Electronic Lab Notebooks (CALS research groups only)
  • Research Software: CALS-hosted (Ansys, Abaqus), Campus-hosted (SigmaPlot and Campus Software Library )
  • Help Desk Services (includes CALS KnowledgeBase, support request forms, project requests, etc)
  • Equipment Loans (ACS Reservation System for CALS Admin customers only)

Instructional IT

  • CALS Computer Classrooms
  • CALS Moodle support
  • Instructional Lab Modernization (ILM) IT support
  • Video and WebConferencing facilitation

Web Support

  • CALS WordPress themes
  • WordPress webhosting
  • Web Development
  • Web Application Development (CALS Admin customers only)

Security

  • Quarterly Nessus scans of CALS networks
  • Alerts to CALS IT Group of out-of-band patches and updates
  • Desktop Security
  • Administrative Application Security (campus system authorizations/approvals; authorization processes; etc)

IT Services & Infrastructure

  • Virtual Machines
  • File storage and file sharing
  • Research Application hosting (e.g., Filemaker, custom datebases)
  • Administrative tools ( such as HR-related systems, student information systems )

Data Services

  • Query & Report Development
  • Administrative Data Analysis
  • Data Dashboard Development
  • Custom Email Lists Development  (customized/central WiscLists )